Shipping policy
Every SEELBUND order ships in plain, unmarked packaging, with tracking, worldwide.
Processing Time
- In-stock items ship within 1–3 business days after payment.
- Orders placed on weekends or public holidays are processed the next business day.
- Made-to-order and custom pieces are handmade after you order and usually take 2–4 weeks before they ship. We will confirm the timeline by email.
Shipping Rates
The same rates apply worldwide. Choose your shipping method at checkout.
| Shipping method | Order total | Shipping cost |
|---|---|---|
| Standard | Under $109 | $8 |
| Standard | $109 or more | Free |
| Express | Any order | $20 |
Estimated Delivery Times
| Region | Carriers | Estimated delivery |
|---|---|---|
| North America | UPS, FedEx, DHL | 7–8 business days |
| Europe | Relay, GOFO, CTT Express | 7–8 business days |
| Asia | SF Express, Hanjin, Japan Post | 4–7 business days |
| Australia & New Zealand | Australia Post, SpeedX | 7–10 business days |
| Rest of world | Tracked international carrier | 10–15 business days |
Delivery times are for Standard shipping. They start when your order ships, not when you place it, and are estimates only.
Free Shipping
Orders of $109 or more ship free worldwide with Standard shipping.
Tracking
We email you a tracking number as soon as your order ships. You can follow it on the carrier's website. If tracking has not moved for 7 days, contact us and we will look into it.
Discreet Packaging
Privacy matters. Every order ships in a plain box or envelope with no logo, no product description and no reference to the contents. The sender name on the label is Mystique.
Customs, Duties & Taxes
International orders may be subject to import duties and taxes charged by your country. Basic import duties are already included in your order total. Any additional duties, taxes or fees your country charges on delivery are the buyer's responsibility. We cannot predict them, so please check your local customs rules if you are unsure.
Wrong Address or Delivery Problems
Please check your address carefully before you pay. If a package is lost, damaged or returned to us, contact us with your order number and we will help sort it out. See our Returns & Warranty page for returns and exchanges.
Questions?
Write to support@seelbund.com and we will reply within 1–2 business days.